Why Dental HIPAA & IT VoIP services?

You spend hundreds of dollars on marketing, can you make sure that your phone is being answered so that you don’t loss the new client. We have call recording and live call analytics so you can be sure.

Are your phone systems saving your front office time with online forms, patient scheduling, call backs, voice to text emails, eFax, call pops all integrated into your practice management system.

What good are all the phones’ features if you can’t use them, we have unlimited 24 x 7 American based tech support.

Because we built our system from the ground up for dental practices, we integrate HIPAA safeguards right into our product.

We have seamless integration with Patient Express, Microsoft team, EZ 2000 dental, Practice web.

In Short

One system for all you communication needs | Provide a better patient experience | Keep all your patient communications HIPAA Compliant

The only phone system built from the ground up for dental practices. You can get all the expensive features from higher priced competitors (and through a partnership of Practice Express) you get practice management integration, with all the features of Weave, Solutionreach, RevenueWell, ADIT, Lighthouse 360, Mango, YAPI at less than half the cost.
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Free Local Toll Free Numbers
Unlimited Calling
Auto-Attendant
Multi-Location
Music on Hold
Mobile App
Voicemail to Email
Conference Calls
Call Analytics
Email to Fax
Fax to Email
Over 80 Voice Features
Web App
HIPAA and Security
HD Voice
Call Routing
Call Queues
Phone Number Portability
Audio Conference
Call Pop
Integrations
Call Logs
Call Recordings
Voicemail Transcriptions
Secure Fax
Click2Call
Web App
Custom Drag & Drop Call Flow Manager
Automated Missed Call Text Notification
SMS Messaging
MMS Messaging
Microsoft Teams
WhatsApp integration

FAQ

  • VoIP (Voice over Internet Protocol) lets you access phone service over the internet.
  • Calls are no longer dependent on old traditional phone lines.
  • VoIP achieves greater functionality at a lower cost for dental practices.
  • Customer Relationship Management (CRM)
  • Email, voice, chat, and SMS
  • Productivity tools
  • Case management tools
  • Voicemail-to-email
  • Online faxing
  • On-hold music and messages
  • On-demand call recording
  • Conference calls
Dental HIPAA & IT provides three main cloud communications plans:  

  • Basic: 23
  • Standard: 30
  • Premium: 38
(If you furnish us with your existing VOIP bill, we will guarantee to save you money over your existing bill.)  

Of course, we work with PatientXpress to integrate with Opendental, Practice-Web, EZ2000 dental and others.

Dental HIPAA & IT offers month-to-month service for Dental Practice VoIP. If you like we have annual plans to save you even more money.

Be careful, not all VoIP providers offer monthly plans. I have seen practices locked in a 3-year plan with horrible service.
Since most VoIP phones adhere to approved internet standards, you can bring your own, or buy one. Of course, if you want, we will help you purchase the correct phone.

(Please check with us as some phones may not work. If you like, we have an app to make calls on your desktop, laptop, or smartphone and bypass a desk phone altogether.)
Dental HIPAA & IT allows for unlimited calls. It’s up to your devices and your users. Callers will never get a busy signal, even if you only have one phone and one phone number.

In contrast, a traditional phone system would require you to roll over lines to manage multiple concurrent calls.

No, we do not provide internet service as a part of our plans.

For emergency calls, Dental HIPAA & IT provides the Enhanced 911 (E911) feature. This feature allows public safety staff to know the address of your phone call.

No extra charge for our customers

In the event of a power outage, you forward calls to a cell phone or direct them to a voicemail box.

Traditional fax machines may be unable to transmit faxes over VoIP lines, so you may want to use an online faxing solution. However, we can install an ATA to allow you to use your existing fax machine, just like a traditional fax machine.

The short answer is yes, especially if you will be storing patient info.

Yes, as long as every phone has a unique user ID, and because our phone calls are encrypted you are ok.

It’s good practice to secure your data networks on your end. Choose a secure password that you don’t use elsewhere, memorize your security PIN, and you will enjoy a strong phone system. If you need help, with HIPAA compliance we can help you.

Of course, HIPAA is our middle name.

Yes, scalability is one of the advantages of using a VoIP phone system.

Yes, Dental HIPAA & IT offers free number porting, which allows you to transfer all of your current practice numbers over. It’s a good idea to maintain your existing service until porting has been completed.

Some companies add extra costs. Our prices are the prices, no hidden costs. Some extra fees our competitors add on include DID USCAD Local, DID Toll Free TN, Enhanced Caller ID w Name, E911 Service Fee, E911 Recovery Fee, Regulatory Recovery Fee. We also include tax in our fees.

You don’t need a technician to install your practice phone system in most cases. Dental HIPAA & IT provides a plug-and-play functionality. Once you’ve plugged your phone devices in, we can manage its settings online from your browser. Of course, if you need help, we are available to walk you through each step of the process.

No, because your practice phone system is hosted in the cloud, Dental HIPAA & IT performs all the maintenance for you.

Yes, we make sure that our systems are always secure on our end. In general, your VoIP phone system offers more security features than traditional landlines.

Yes, we make sure that our systems are always secure on our end. In general, your VoIP phone system offers more security features than traditional landlines.

A softphone refers to software on your computer of phone that can make calls through your VoIP service. It’s a phone app that can place and accept phone calls over the internet.

All they need to do is plug their phone into their home internet network. Remote employees can also use our free VoIP app.

Yes, Dental HIPAA & IT offers a 30-day trial period (with a money back guarantee) so you can try our service to see if it meets your needs.

Yes, to use VoIP you need an internet connection.

Yes, as long as it is VOIP compatible it will most likely work. Please contact us for more information.

Please fill out the form below to get a month of free phone service. There is ZERO cost or obligation to buy anything when you request this service. * Phones not included

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